Photo retention & privacy
We aim to balance the availability of our services with the privacy and data-protection rights of our customers. This page explains how long photographs uploaded to LOOK 10 may be stored, how they are used, and when they are deleted.
Retention periods may be updated from time to time as our services, systems, and legal requirements evolve.
We aim to comply with applicable data-protection laws, including the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the General Data Protection Regulation (GDPR).
How We Use Your Photos
Photographs uploaded to LOOK 10 are used only for purposes reasonably necessary to provide our services, including:
Creating and previewing personalized designs.
Processing, producing, and fulfilling your orders.
Preparing products for printing or production.
Providing customer support when required.
Resolving production, technical, or order-related issues.
We do not use your personal photographs for marketing, advertising, social media, or public display without your permission, except where otherwise required or permitted by applicable law.
Photo Retention
Unused photos: Up to 90 days.
Saved designs without an order: Up to 12 months.
Completed orders: Up to 24 months where needed for reprints, replacements, or support.
Guest uploads: Typically 30–90 days.
We may retain photos for different periods depending on their use:
If a photo is reused, its retention period may be extended. After the applicable period, we take reasonable steps to delete the photo from our active systems. Backup copies may remain temporarily until automatically overwritten or deleted.
Photos are stored using reasonable security measures and are accessible only to authorized personnel and service providers who need them to fulfill orders, provide support, or maintain our services.
Access & Security
We do not sell your photos or use them for marketing, advertising, or public display without your permission.
Photos may be shared with trusted printing, production, technology, or delivery partners when necessary to complete your order.
Your Privacy Rights
Access your personal data.
Correct inaccurate information.
Delete your photos and personal data.
Ask questions about how your photos are handled.
Depending on applicable law, you may request to:
To make a request, please contact LOOK 10 Customer Support through the contact details on our website.
LOOK 10 aims to comply with applicable data-protection laws, including the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the GDPR.
Legal & Other Retention
We may retain certain information longer when required for legal compliance, fraud prevention, security, disputes, accounting, or other legitimate purposes.
Your Responsibility
By uploading a photo, you confirm that you have the necessary rights or permission to provide and use the photograph for the requested service.
Changes to this Policy
LOOK 10 may update this policy from time to time. The latest version will always be available on this page.
LOOK 10
Photo Privacy & Retention Policy
Last Updated: August 17, 2026